Today’s blog is about engaging in dialogue about controversial issues. I share my own experiences speaking out as the mom of a gay son and discuss ideas, principles and skills to go beyond “preaching to the choir” and make room for all voices—especially those we disagree with. “No one is born hating another person because of the color of his skin, or his background, or his religion. People must learn to hate, and if they can...

A few days ago I received the gift of generous listening from a friend and colleague. It changed my perspective and lifted me out of the winter blues. She listened to my concerns without judging or trying to fix anything. She acknowledged me in a way that left me feeling valued and believing that my contributions make a difference. Our conversation reminded me that generous listening can change lives. Generous listening is more than a skill, and...